Terms of Service
The rules for using RecruitRadar: how rewards are earned and paid, how guarantee periods work, what candidates can expect, and how we settle disagreements between companies and headhunters.
Last updated 29 September 2026The agreement
These terms govern your use of RecruitRadar. By creating an account, posting a role or submitting a candidate, you accept them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.
RecruitRadar is a marketplace. We connect companies with independent headhunters and provide the tools to run the process. We are not the employer, the employment agency of record, or a party to the employment contract between a company and a candidate. Hiring decisions belong to the company.
- Company — an organisation posting roles and making hiring decisions.
- Headhunter — an independent recruiter sourcing and submitting candidates.
- Candidate — a person submitted for, or applying to, a role.
- Reward — the fee a company agrees to pay for a successful placement, shown in euros on the role.
Accounts and eligibility
Accounts are for business use and you must be at least 18 years old. Keep your login credentials secure; you are responsible for activity under your account.
Headhunters are verified before they can submit candidates. We may ask for identity documents, proof of trading and references, and we may suspend or remove an account where information is false or verification cannot be completed.
Companies must describe roles accurately, including the reward, the location, and any conditions attached to the hire.
Roles, submissions and attribution
A company posts a role with a reward. Headhunters who are matched to that role may submit candidates. A submission must be made with the candidate's consent and must be accurate.
Who gets credit for a candidate
The first headhunter to submit a candidate to a given role is credited with that introduction for 12 months from the submission date. If the company hires that candidate for the role during that window, or for another role at the same company, the reward is owed to the crediting headhunter.
A company may decline a submission with a reason. If the company was already engaged with the candidate before the submission, it must say so within 5 business days and be able to evidence it — otherwise the introduction stands.
Companies must not approach a submitted candidate outside the platform in order to avoid a reward, and headhunters must not submit candidates they do not represent.
Fees and payment
The fee is payable on a confirmed hire.
Nothing is owed for a submission, an interview, a shortlist or an offer that is not accepted. The reward becomes payable only when a hire is confirmed.
A hire is confirmed when the company and the candidate have signed an employment or engagement contract and a start date is agreed.
How payment works
All amounts are in euros and exclusive of VAT, which is added where applicable. The platform commission is a percentage of the reward and is shown to the headhunter before they submit a candidate. Bank charges for payouts are borne by the headhunter.
Late payment accrues interest at the statutory rate. We may suspend a company's ability to post roles while an invoice is overdue.
Where a guarantee period applies, we hold the headhunter's share until that period ends, so a refund or replacement can be settled without recovering money that has already been paid out.
Guarantee period
The guarantee period is agreed between the company and the headhunter.
RecruitRadar does not set it. The company and the headhunter agree the length and what happens if it is not met, and those terms are recorded on the role before any candidate is submitted.
The guarantee period runs from the candidate's start date. If the hire ends within it, the agreed remedy applies — typically a free replacement search, or a full or pro-rata refund of the reward.
What the recorded terms must cover
- The length of the period, counted from the start date
- Whether the remedy is a replacement, a refund, or the headhunter’s choice
- How a refund is calculated if it is pro-rata
- Any circumstances that void the guarantee, such as redundancy or a role being withdrawn
If no guarantee is recorded on the role, no guarantee applies and the reward is final once paid. The terms recorded at the time of submission are the ones that govern — neither side can change them afterwards without the other's written agreement.
Candidates are never charged
Candidates never pay anything, at any stage.
RecruitRadar is free for candidates. We do not charge to create a profile, to be submitted for a role, to be interviewed, or to be placed. Rewards are paid by the hiring company, never deducted from a candidate's salary.
Headhunters using the platform must not ask a candidate for payment of any kind — not for registration, placement, training, assessments, visa handling, equipment, or a share of salary. Doing so is a serious breach and results in removal from the platform.
If anyone asks you for money in connection with a RecruitRadar role, report it to legal@recruitradar.com. We investigate every report.
Acceptable use
When using the platform you must not:
- Submit a candidate without their consent, or misrepresent their experience, availability or salary
- Scrape, crawl or harvest data from the platform, or use it to build a competing database
- Send bulk or automated messages to candidates or hiring teams
- Circumvent the platform to avoid a reward or commission
- Share account access, or use another party’s account
- Discriminate against candidates on any protected characteristic
Information you see about candidates, roles and rewards is confidential and may be used only for the hiring process it relates to.
We may suspend or terminate an account that breaches these rules. Where a breach costs another user money — for example circumventing a reward — the amount remains payable.
How disputes are handled
Most disputes concern who introduced a candidate, whether a hire was confirmed, or whether a guarantee has been triggered. We resolve them in stages.
- Step 1 — Raise it
- Open a dispute on the role within 30 days of the event, or email us. Payouts connected to the disputed hire are held while the dispute is open.
- Step 2 — Evidence
- Both sides have 10 business days to submit evidence: submission timestamps, messages, the signed contract, the recorded guarantee terms.
- Step 3 — Our decision
- We review the platform record and decide within 15 business days, in writing and with reasons. Attribution is judged on the platform timestamp unless there is clear evidence of prior engagement.
- Step 4 — Escalation
- Either side may escalate once, within 10 business days, for review by someone not involved in the original decision. That outcome is final within the platform.
Our decision determines how funds we hold are released. It does not remove your right to go to court, and it does not decide any claim between a company and a candidate about their employment relationship — that is between them.
Both sides must keep participating in good faith and must not go direct to the other's clients or candidates while a dispute is open.
Liability, termination and changes
Our responsibility
We provide the platform with reasonable care and skill, but we do not guarantee that a role will be filled, that a candidate will accept or stay, or that the platform will be uninterrupted. We are not responsible for hiring decisions, for the accuracy of information supplied by users, or for the performance of a hire.
Except for death or personal injury caused by our negligence, fraud, or anything else that cannot be limited by law, our total liability to you in any 12-month period is limited to the platform commission you paid us in that period. We are not liable for indirect or consequential loss, including lost profits or lost opportunity.
Ending the agreement
You may close your account at any time. Closing it does not cancel a reward already owed, a guarantee period already running, or an open dispute. We may suspend or close an account for breach of these terms, or with 30 days' notice for any other reason.
Changes and governing law
We may update these terms and will give account holders at least 30 days' notice of material changes. Terms recorded against an existing role, including its reward and guarantee, continue to apply unchanged. These terms are governed by the laws of the jurisdiction in which RecruitRadar is established, and its courts have exclusive jurisdiction.
Questions about this page?
Write to us and we will respond within 30 days.